Technical writing groups are often faced with problems in trying to achieve efficient management of content quality.
In this interview with Diane Wieland, Scott Abel, publisher of The Content Wrangler, discusses how content quality management systems are used to increase the efficiency of tech pubs groups and gives specific examples of tools used for managing content quality. He also recommends several other sources that will give managers better insight into content quality management and its importance.
Read Understanding the Need for Content Quality Management and then leave a comment here with your thoughts. Have you tried any of these tools? How does your group manage content quality? We’d love to hear from you.
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